DEALER TERMS & CONDITIONS
These Dealer Terms and Conditions ("Terms") govern the relationship between Hey Suria Sdn. Bhd. and authorized dealers participating in our dealer program.
Company Information:
Hey Suria Sdn. Bhd. (Company Registration No: 202501013410)
Registered Office: 12-1, Jalan Manis 3, Taman Segar Cheras, 56100 W.P. Kuala Lumpur, Malaysia
By participating in our dealer program, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Dealer Program Overview
Our dealer program establishes the framework under which authorized dealers may purchase, resell, and promote Hey Suria products. Participation in this program constitutes acceptance of all terms outlined herein.
Dealer Authorization & Network Structure
Upon acceptance into our dealer program, you are granted authorization to act as an independent dealer for Hey Suria products. This authorization includes the right to recruit and manage sub-dealers within your network structure.
All sales generated by your sub-dealer network will be attributed to your total monthly sales volume for tier calculation purposes. It is important to understand that this arrangement establishes an independent contractor relationship and does not create any employment relationship between you and Hey Suria Sdn. Bhd.
Compensation Structure & Pricing Tiers
The dealer compensation model is performance-based and does not include any fixed salary or guaranteed income. Your earnings are derived from the margin between wholesale purchase prices and retail selling prices, as well as potential performance-based incentives.
Our tiered pricing structure provides better wholesale rates based on your monthly group sales volume. Higher sales volumes unlock more favorable pricing tiers, allowing for increased profit margins. The pricing tier structure is as follows:
| No | Monthly Total Group Sales (RM) |
|---|---|
| 1 | 1 |
| 2 | 1,000 |
| 3 | 5,000 |
| 4 | 10,000 |
| 5 | 20,000 |
| 6 | 30,000 |
Performance Incentives & Rebates
Hey Suria may, at its sole discretion, offer performance-based rebates and bonuses to qualifying dealers. These incentives are designed to reward exceptional sales performance and network development.
When applicable, earned rebates will be processed and settled within fifteen working days following the conclusion of each monthly sales cycle. All incentive programs, rebate structures, and bonus criteria are subject to modification at Hey Suria's discretion without prior notice.
Term Duration & Termination Conditions
These terms remain in effect for a period of twelve months from the date of acceptance and will automatically renew for successive twelve-month periods unless terminated by either party.
Either party may terminate this dealer relationship by providing thirty days' written notice. However, Hey Suria reserves the right to immediately terminate dealer authorization under certain circumstances, including but not limited to:
- Violation of established pricing policies or unauthorized price modifications
- Engagement in fraudulent, deceptive, or unethical business practices
- Actions that damage or compromise Hey Suria's reputation or brand integrity
- Distribution or promotion of counterfeit, unauthorized, or competing products
- Violation of Malaysian laws, including but not limited to fraud, drug-related offenses, or other illegal activities
Acceptance & Compliance
By participating in the Hey Suria dealer program, you acknowledge that you have read, understood, and agree to comply with all terms and conditions outlined above. Your continued participation in the program constitutes ongoing acceptance of these terms.
Hey Suria reserves the right to modify these terms and conditions at any time. Dealers will be notified of significant changes, and continued participation following such modifications constitutes acceptance of the updated terms.
Important Notice
These terms and conditions are governed by Malaysian law. For questions or clarifications regarding these terms, please contact our dealer support team through the official channels provided in your dealer portal.